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January-Feburary 2004

Dr. Clue Teambuilding Newsletter, Volume 2, Issue 1
Copyright © Dr. Clue 2008 All rights reserved.
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This Month:

  1. Dr. Clue Central
  2. Teambuilding Icebreaker
  3. TV's Survivor: Out-Sneak, Out-Greed, Out Team?
  4. Puzzle
  5. Dr. Clue News
  6. Link Swap
  7. Reader contributions

Dr. Clue Central

Greetings all, and a very happy 2004! Many apologies for the newsletter's recent, extended absence. Over the holidays, I took advantage of some saved-up frequent-flyer miles and took some much-belated R&R in exotic Thailand and Vietnam! Yes, that's Dr. Clue himself, below, concocting clues and soaking up inspiration aboard a tour-boat on Vietnam's lovely Halong Bay. If you haven't yet been to Southeast Asia, I highly recommend a visit. Warm beaches, spicy food, cheap transport and accommodations, and some phenomenal ruins. (Email me if you want to hear more: drclue@drclue.com).

Dave Blum on Vacation

In this month's issue of the Dr. Clue Teambuilding Newsletter, we've got a high-energy icebreaker that might just make you a quick buck in the process; an article on how to Survive your next team experience; and a sneaky puzzle that's font-astic.

Enjoy!
Dave Blum
Editor, the Dr. Clue Teambuilding Newsletter

Teambuilding Icebreaker:

"Ten-Dollar Auction"

Purpose: To highlight the pros and cons of internal competition.

Set Up: An ordinary 10-dollar bill; a gavel (or some other heavy, hand-held object).

Process: Announce to the group that you will be auctioning off a $10 bill. The bidding begins at $5, and yes, you really will be giving out the money, no matter how low the highest bid. The game continues until you've called out "Going, going, gone" and slammed down your gavel. In almost all cases, the bidding will continue beyond the $10 threshold, with much excitement and high spirits. To ensure this result and to ratchet up the energy even higher, conduct the auction again, this time announcing that the two highest bidders (the winner AND the runner-up) must BOTH pay out their bids, regardless of the winner.

Discussion Questions: What made this game exciting? Why were the high-bidders willing to go over and beyond the actually monetary value of the money? How effective is competition at raising energy and morale? What are the possible downsides to excessive competition?

The Point: Competition is an almost sure-fire method for releasing adrenaline and getting people's blood rushing - particularly in America's highly competitive culture and society. But competition has a price. In our effort to beat out our rivals (often co-workers), we can easily fall into behavior that disregards cost and time efficiency. Ten dollars has a clear monetary value of exactly $10 in an even-tempered, thoughtful business environment. Once competition is added to the mix, however, the atmosphere becomes more charged and the opportunity increases for hasty and imprudent decision-making. A $10 bill, in this short-sighted, antagonistic environment, now gets purchased at $15, or $20, or even $30! People lose sight of what a $10 bill really is; namely, a $10 bill! This fun little exercise is quite effective for demonstrating the benefits of internal competition (i.e. employee enthusiasm, energy, adrenaline) and the possible downsides of an adversarial environment (i.e. fiscal irresponsibility and short-sidedness). It might also just make you a few easy bucks as well.

Feature Article:

TV's Survivor: Out-Sneak, Out-Greed, Out Team?
By Dave Blum

Hello. My name is Dave. I'm a Survivor junkie. For seven seasons (and three years) I've sat glued to the tube every Thursday evening, eager to see what will happen next to the current group of 16 TV castaways, whether they're sweltering on a desert island, baking in an African desert or starving in the Australian Outback. For the entirety of its run, CBS' Survivor has been an enormous ratings hit - easily the king of the reality shows - and it's still going strong this season with the current "all-star" installment (of prior castaways). Survivor's appeal is simple: beautiful locales, attractive contestants (often in bathing suits), unusual challenges, crisp editing, conflict galore, and a million-dollar prize at the end for the "sole survivor". Think National Geographic combined with Who Wants to Be A Millionaire combined with a daytime soap opera.

Survivor, brainchild of Aussie Mark Burnett, is also the closest network television has ever come to presenting a weekly program about teambuilding. So close…and yet so very far.

For those of you who have somehow avoided the show and its ever-present TV trailers, here's the set up: Sixteen Americans are dropped off in an exotic locale (most often a tropical island) with little more than the clothes on their backs and some rudimentary supplies. Divided into two "tribes", contestants must work as a team to "outwit," "outplay," and "outlast" their competition for 39 days, with the final survivor taking home the million-dollar prize. As entertainment goes, Survivor is quite an enjoyable and, for some of us, addicting piece of fluff. But the question (at least for business trainers like me) remains: Is Survivor teambuilding? My answer, perhaps surprisingly, is a big YES…but with qualifications. The show provides a rather effective blueprint for how businesses should, and should not go about putting teams together.

To explain why I judge Survivor half a "teambuilding" program, I must first clarify my terms and define what a team is. In The Wisdom of Teams (1993, Harper Business, pg. 45), Katzenbach and Smith offer a useful description:

"A team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable."

Simply put, a well-constructed team is small, diverse and purposeful. Everyone on the team has the same goals; everyone holds up his or her own end. Leaders building teams must guide their group from the early formation stage all the way up to a high-performance level, nurturing trust, a common vision, and high standards. And, in the end, the team must deliver results.

For its initial eight (or so) episodes each season, Survivor (I would argue) is the best teambuilding program television has ever seen. Here you have two groups of strangers, thrown together in a barren (albeit photogenic) setting. For survival's sake, each "tribe" must quickly build a shelter, haul water, make fire, and locate food. Their "common purpose," at least at the beginning, is merely to stay alive. Once they've got their basic needs stabilized, teams must now turn their attention to keeping everyone's strength up for the tests soon to begin. And this is where it gets interesting. Every week the two tribes compete against each other in a pair of strenuous and often ingenious challenges, usually involving swimming, climbing, puzzle-solving or the shooting of weapons. The first test is always for a "reward," often blankets, fishing hooks, or some sort of foodstuff. The second, however, is the key one. The losers of each week's "immunity challenge" go to "tribal Council," where they must vote one of their teammates off the island (and hence off the show).

The stakes, then, are high indeed. Pull it together as a team or you'll a) go hungry and thirsty and/or b) lose challenges and risk an early departure. The "performance goals" couldn't be clearer.

And pull it together the tribes do…for the most part, anyway.

In each group, "complementary skills" are quickly identified and implemented, in service of the team. The most capable cook tends to step forward to take charge of the food preparation. The best architect emerges to head up the shelter construction. The best hunters go out and hunt; the best gatherers go off and gather. Likewise in the challenges, the best athletes contribute their particular talents for specific tasks. The strongest person might, for example, play anchor in a tug-of-war. The best swimmer, given the choice, might take an extra lap for a tired teammate. Watching the tribes assess their skills & abilities and divvy up the tasks is quite a pleasure to behold!

And what are the high standards for which these tribe-mates hold themselves "mutually accountable"? They are, quite simply:

  1. Be industrious in your chores.
  2. Compete in the challenges at the top of your ability.
  3. Abide by common decisions.
  4. Be agreeable and get along with others.

Tribemates failing to display any of these values can pay a dire price - both immediate and final. If you're fellow team members see you as being either lazy or unpleasant, "accountability" is sudden and swift. One second you're on the island, angling for the million-dollar prize, the next second you've got a target on your back, and a likely ejection at tribal council.

If all this sounds a bit like "Lord of the Flies", there's certainly some of that in the early weeks of the show, although things don't really descend to that level until the final half of the season. For the first eight weeks or so, Survivor adheres fairly effectively to Katzenbach & Smith's team model.

Tribes:

  1. Are relatively small in number (eight members at the beginning, less as it goes along).
  2. Possess adequate levels of complementary skills.
  3. Agree on a common purpose (stay healthy, stay strong, win challenges).
  4. Adhere to a group approach (work hard, compete hard, get along).
  5. Commit to achieving performance goals
  6. Enforce a sense of mutual, enforceable accountability (mess up and you're out).
Sounds great, right? Cooperation, collaboration, and communication, on national television!

Alas, teamwork and mutual support just aren't "sexy" enough for the American public, at least according to the producers of Survivor. Viewers demand conflict in their primetime television shows, and Burnett and company are more than happy to oblige.

Thus, sometime around week nine - just when you and the contestants have gotten used to the teambuilding theme - the game changes, irreversibly. Teams suddenly receive notice that they're now to be merged into one big tribe. Gone are the group reward and immunity challenges that characterized (and motivated) weeks one through eight. Henceforth it's all to be dog-eat-dog. Challenges are now for individual rewards and individual immunity. No more teamwork. No more common goals. From here on, everyone is on their own. Only one person, the winner of that episode's immunity challenge, is safe at the periodic tribal councils; everyone else is vulnerable. In the end, only two castaways will remain, with the winner selected by a "final council" consisting of the seven last-voted-out tribemates.

The "big shift," of course, alters nothing, and everything. Survivors still need to provide, food, water and shelter. They still need to work hard at chores, and they must certainly continue to be at least somewhat agreeable. What's changed is the ethic surrounding group performance. In short, there is no longer a common enemy to rally against. Now, everyone is the enemy; everyone is an obstacle to you reaching your own individual goals.

Within this new, internally competitive environment, new ethics and tactics emerge. Unlike before, when physical talents were prized, even celebrated, the vital skills to develop in Survivor- Stage 2 are:

  1. The art of persuasion
  2. The skill of alliance building
  3. The ability to adapt to frequent change.

Keeping a low profile becomes particularly essential. If you're too strong and win too many challenges, you'll be perceived as a threat and voted out. If you're too obvious in your string-pulling and alliance-building, you'll be seen as a danger and risk ejection. Conversely, if you're too nice or too likeable, you may be seen as too likely to win votes in the final council, and out you go. The second half of each Survivor season is thus an exercise in behind-the-scenes scheming and manipulation, with the prize going to the most Machiavellian. Adhering to team values actually works to your disadvantage in the second half, since there is no loyalty, no trust, and no common "team" purpose. In a world where everyone is out for themselves, a team just slows you down.

I would love to make Survivor required viewing for all new and existing business teams. The first eight weeks of the program showcase many of the necessary steps in proper team formation, while the final eight weeks demonstrate some of the key temptations that tear teams apart. At the start of the show, people get to know each other. They build trust. They identify their strengths and weaknesses. They rally around a common goal. And they hold each other accountable to high standards. By the end, it's something of a free-for-all of ego-driven behavior and separate, conflicting agendas. And isn't this just what happens to many business teams, especially in times of high stress and low vigilance? People begin to think, "How is my continuing membership on this team going to affect my career objectives?" Individual goals diverge from the group's goals, and the team comes tumbling down. The only "survivors" are the best game-players, the shrewdest "politicians".

Do all teams, then, bow to entropy and eventual dissolution? Perhaps. Nothing lasts forever, and teams by their very nature are created for quick mobilization and easy dismantling. Still, I believe teams can have long and successful lives. What's needed is leadership and team members that stay committed to high team standards and are vigilant against the forces that pull teams apart, such as egoism and career-ism. Management must bear as much responsibility. Like Survivor's producers, management, too, has a choice. It can structure the "game" to reward individual effort and internal competition. Or it can reward collective product and team results. Most importantly, it can give teams thoughtful, meaningful, and relevant work to do, and the means to accomplish it.

Survivor has just begun its eighth season. I urge you to give it a try, but beware: you just might become a Survivor addict yourself.

This Month's Puzzle Challenge
"The Font of Wisdom"

Solve the puzzle below and discover a classic quote from Thomas Edison. (We'll print the names of the first five solvers, so work quickly and get your name in lights…as it were!)

"__ __     __     __ __ __ __ __     __ __ __ __ __     __ __ __     __ __ __

__ __ __ __ __ __ __ __     __ __ __ __ __ __,     __     __ __ __ __ __."

--Thomas Edison (when asked why he had a team of twenty-one assistants)

(Answer next month).

Answer to Last Month's Puzzle

In our last newsletter, we challenged you to solve a tricky light bulb puzzle that might've stumped Edison himself. Here's the solution (from riddler Adam Salkin):

As you recall, there were three switches in one room and a single light bulb in another room. The challenge was to figure out how the switchman, with only one visit to the bulb room, could discover the correct switch for turning on the light. Our clever switch operator luckily knows one key fact about light bulbs: when you turn them on, they heat up as well as light up. Thinking logically, he flips Switch One and waits 15 minutes. Turning Switch One off now, he next clicks on Switch Two and immediately heads over to the bulb room, confident that he can now solve the puzzle. His reasoning:

  • If the bulb is lit, then of course Switch Two is the correct one.
  • If the bulb is not lit, but is warm, then Switch One is the correct one.
  • If the bulb is not lit and is cold, then clearly Switch Three is the correct one.

Congratulations to the puzzle solvers who had their own light bulbs shining on this one.

Last month's brilliant winner was Elaine Brady.

Dr. Clue News

Besides the brief detour to Southeast Asia, Dr. Clue was zipping around the U.S. in December and January, hunting for team treasure in New Orleans with PSS Gulf Coast, experiencing the movie magic of Orlando's Universal Studios with GE Global Research, and exploring the mysteries of Palo Alto and San Francisco with Alzus and Harris Corporation, respectively.

Other big news:

Link Swap
Have a link you'd like to swap with Dr. Clue Treasure Hunts? Let us know:
drclue@drclue.com Links are not only a great way to spread the word about your favorite websites, but they're also a proven method for raising your own website's popularity in the search engines!

Reader Contributions

We'd love to hear your comments about the newsletter. And we welcome contributions! Please send us your articles, icebreaker ideas and puzzles.

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